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Original research CHALLENGES OF IMPLEMENTING QUALITY 4.0 IN ORGANIZATIONSPages 139-144
Abstract
Quality 4.0 represents the digital transformation of quality management through the application of modern technologies such as artificial intelligence, the Internet of Things, and big data analytics. The aim of this paper is to explore the key challenges organizations face when implementing Quality 4.0 and to propose strategies for overcoming them. The analysis shows that the main challenges include organizational resistance to change, a lack of employees' digital competencies, and high initial investment costs. Despite these obstacles, successful implementation can bring numerous benefits, including improved operational efficiency and a competitive advantage. The paper emphasizes the importance of education, gradual implementation, and organizational culture adaptation to ensure a successful transition to Quality 4.0. Further research should focus on developing specific methodologies and strategies to facilitate this process).
Keywords: Quality 4.0, digital transformation, competence.
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Jovana Nikolic, 
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