Volume 4 number 1 (06)

Original research

DIGITAL TECHNOLOGIES ROLE IN REMOTE WORK: FOSTERING COMMUNICATION, TRUST AND ITS IMPACT ON JOB SATISFACTION AND WORK PRODUCTIVITY

Pages 53-60

DOI 10.61552/JEMIT.2026.01.006

ORCID Irfan Ullah, Zeeshan Gulzar


Abstract In today’s digital world, the effect of digital technologies on working has significantly expanded, particularly after the pandemic, which transformed a large portion of the working into remote working. This research reflects the impact of digital technologies on encouraging trust and communication in remote workspaces and its effect on work performance and productivity. It inspects how digital tools and platforms in communication add to building and keeping up with trust among remote working groups and improving work productivity and job satisfaction. It concentrates on the quantitative methods approach, joining quantitative surveys to assemble insights from remote workers across various departments of different companies. The findings propose that while using digital technologies for communication, trust in teams, digital tools effectiveness and Remote Work frequency have significant and positive effect on job satisfaction. Similarly, Communication effectiveness, Digital tool effectives and trust in teams have a high and positive impact on work productivity. These insights are helpful for organizations in organizing their remote work approaches and digital tools usage to expand employee productivity and satisfaction.

Keywords: Remote working, Trust, Digital tools, Communication, work productivity, and job satisfaction.

Recieved: 12.09.2024 Revised: 09.01.2025. Accepted: 03.03.2025.