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Original research INVESTIGATING THE ROLE OF SELF-EFFICACY ON ACCEPTANCE OF E-GOVERNMENT IN TANZANIAPages 139-146 Abstract
E-government is the process of delivering government services through electronic media or platforms. It provides alternative options for offering services with minimal need for physical contact. Through E-government, there has been improvement in all sectors on the way citizens access services and share important information. The acceptance of E-government practices and tools is influenced by factors as explained by prominent models such as TAM, UTAUT and TRA. This research involves empirical evidence from the Tanzanian context to e-government self-efficacy has a significant impact on the acceptance of E-government systems. The research employs a survey of 159 respondents followed by analysis using Smart PLS 4. The conceptual framework was developed by extending the Technology Acceptance Model with E-government Self-Efficacy before testing it in quantitative research. Results of the model show that all the relationships were found to be significant. Among others, this research provides theoretical underpinnings to the area of acceptance of technologies as well as providing areas for future research and policy implications.
Keywords: E-Government, E-government practices, TAM, UTAUT, TRA, Smart PLS 4, Self-Efficacy.
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Renatus Mushi 
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